16 Laws

Terms of Service

You buy a book: in print, as an ebook, or both, with the audiobook if you want it. If you like, you add the Weekly Breakdown. These are the terms for all of it.

1. The seller

Everything on this site is sold by ST Online Marketing, trading as The 16 Laws, Orionstraat 61, 2615 AS Den Haag, the Netherlands, KvK 86606743, VAT ID NL004277591B84, reachable at stevan@the16laws.com. These terms apply to every order placed on the16laws.com. You accept them at checkout, before payment.

2. The product

16 Laws Every Man Must Learn Before He Dies by Stevan Terzic comes in these editions:

With a paperback you can add one extra at checkout: Skip the line (US$7) or Skip the line + Delivery protection (US$9). Both send your paperback to print first. With Delivery protection, a copy that is lost or damaged in the mail is reprinted and resent free. At the checkout of the ebook or the paperback you can also add the audiobook pre-order for US$10.

After buying the ebook you may be offered the paperback at a reduced price. After you order, you may be offered one optional extra, the Weekly Breakdown (section 8). The book is complete without it.

3. Prices and payment

Prices are in US dollars and include VAT or sales tax where it applies. Shipping of printed copies is free worldwide. The price shown is the price you pay. Prices can change; the price at the moment you order is yours. Payment is taken on the secure pages of our payment processor (Stripe) before production starts. Your order is accepted, and the contract concluded, when you receive our confirmation email. In the EU/EEA and UK you can cancel a printed copy by email for a full refund until printing has started; after that, section 5 applies. Outside the EU/EEA and UK, all sales are final once you have paid (section 6). For the ebook, section 9 applies; for the audiobook, section 10. Where a refund applies, it is made in US dollars for the amount you paid. If your card was charged in another currency, the exchange rate at the time of the refund and any bank fees are between you and your bank.

4. Printing and shipping

We ship worldwide. Each copy is printed on order by our print partner at the facility nearest you: orders from the United States print in the United States, European orders print in Europe. It is typically handed to the carrier within 3 to 5 business days; delivery time on top of that depends on the carrier and destination. Please allow up to 28 days from your order for your copy to arrive. Most arrive sooner.

Because your copy is produced in your own region, it does not normally cross a customs border. Where it does, any import charges are levied by your authorities and are yours to pay. Risk passes to you at delivery. Check your address at checkout: a parcel the carrier records as delivered to the address you gave counts as delivered, and a copy that goes astray or comes back to us because that address was wrong or incomplete is reshipped at your cost.

5. Right of withdrawal: EU/EEA and UK

If you are a consumer in the EU/EEA or UK, you may cancel your purchase of a printed copy within 14 days of receiving it, without giving a reason. You may use the model withdrawal form on our Refund & Returns page, but you do not have to. Email stevan@the16laws.com within that window, then return the book within 14 days of your notice to the address in section 1, in the condition you received it. Return shipping is at your cost and the parcel is your responsibility until it reaches us, so send it tracked. If it comes from outside the EU, declare it as returned goods: import charges caused by a missing or wrong declaration are deducted from your refund.

We refund the price of the printed copy, plus what you paid for Skip the line or Delivery protection and our standard outbound shipping, within 14 days of receiving the return or your proof of posting (a tracking number showing the parcel addressed to us; an untracked receipt is not enough), using your original payment method. The ebook that came with that copy is part of the same order: your access to it ends. For an audiobook in the same order, section 10 applies.

6. All sales final: United States and elsewhere

Outside the EU/EEA and UK, all sales are final and we do not give refunds: not before printing, not after delivery, not for a change of mind. Every copy is printed individually for its buyer and cannot be restocked. If something is wrong with your copy, section 7 applies: we replace it. Nothing here overrides consumer rights that apply mandatorily in your state or country.

7. Damaged, lost or wrong

If your copy arrives damaged or misprinted, or is not what you ordered, email us a video that shows the problem, with the packing slip or the shipping label from your parcel in view: outside the EU/EEA and UK within 7 days of the delivery scan, inside it as soon as you notice and at the latest within two months. Photos alone are not enough. Once we have seen the video, we send you a new copy free of charge. If we ask you to send the faulty copy back, that is at our cost.

If your copy never arrives, the tracking decides. A delivery scan on the address you gave counts as delivered. If the tracking shows no delivery scan 10 business days after the carrier’s estimated delivery date (or, without an estimate, 20 business days after our dispatch notice), tell us and we treat it as lost and send you a new copy free of charge. In the EU/EEA and UK, statutory rights for faulty or undelivered goods remain untouched: if we cannot replace your copy, you get your money back.

8. The Weekly Breakdown

The Weekly Breakdown is an optional email subscription, offered after you order the book. Every week you receive one real situation taken apart by email, and once a month a personal answer to a situation of your own. It is a separate purchase: the book is complete without it.

Joined through the offer after your order, the first month costs US$9, paid when you join. After that month it renews at US$47 a month, charged to the same payment method, until you cancel. Joined at any other time, it costs US$97 a month. Sales tax or VAT, where it applies, is added at checkout.

You can cancel at any time at the16laws.com/cancel, or by emailing stevan@the16laws.com. Cancelling stops all future charges. Your subscription then runs until the end of the month you have already paid for, and you keep receiving the Weekly Breakdown until then. That month is not refunded, except where the law says otherwise.

If you are a consumer in the EU/EEA or UK, you may withdraw within 14 days of joining, without giving a reason. Email us within that window and we refund what you paid.

9. The ebook

The ebook is the complete text of 16 Laws Every Man Must Learn Before He Dies, read online on this site on any device with a browser. It is not a file to download. You open it with a sign-in link sent to the email address you ordered with, so anyone who can read that inbox can open it: keep your links to yourself. The ebook is for your own reading. You may not share your access, or copy, resell or republish the text. We can limit an account that many people use.

Bought on its own, the ebook is supplied the moment your payment goes through. At checkout you ask for access straight away and confirm that you lose your 14-day right of withdrawal for the ebook once access starts. In the EU/EEA and UK you therefore cannot withdraw from an ebook purchase once you have access; everywhere else, ebook sales are final, as in section 6. The paperback offered to ebook readers at a reduced price is a print order like any other, and sections 3 to 7 apply to it.

The ebook that comes with a paperback or the Complete set is part of that order, at no extra cost, and the same checkout consent applies. If you withdraw from the order under section 5, you are refunded as described there and your access to the ebook ends.

If the ebook does not work for you (a sign-in link that never arrives, a chapter that will not open), email us and we fix it. If we cannot, and you bought the ebook on its own, you get your money back. In the EU/EEA and UK, your statutory rights for faulty digital content remain untouched.

10. The audiobook

The audiobook is a pre-order. You pay when you order, and it comes by email, to the address you ordered with, when it is released. That is planned for December 2026. If it slips, we email you. It is for your own listening: you may not share, copy, resell or republish it.

If you are a consumer in the EU/EEA or UK, you may cancel an audiobook pre-order within 14 days of ordering, for a refund of the audiobook’s share of the price, as long as it has not been delivered to you yet. When it is delivered, you ask for access straight away and lose that right. Everywhere else, audiobook sales are final, as in section 6. The audiobook’s share of the price is US$27 when bought on its own, and US$10 when bought with the ebook, as an add-on at checkout, or in the Complete set.

If we cannot deliver the audiobook, you get the audiobook’s share of the price back. If it does not work for you, email us and we fix it; if we cannot, you get that share back too.

11. Availability

If we cannot fulfil your order for any reason, we tell you promptly and refund in full.

12. Liability

Nothing in these terms limits liability that cannot lawfully be limited. Beyond that, our liability for any order is limited to the amount you paid for it. The book and the Weekly Breakdown contain ideas and opinions, not professional advice. What you do with them is your decision and your responsibility.

13. Law and complaints

Dutch law governs these terms. If you are a consumer, the mandatory protections of the country or state where you live remain fully yours. If something is wrong, email first, at stevan@the16laws.com, and we will sort it out directly.

Last updated: 14 November 2026

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